24/7 Emergency Services

SMI believes that emergency service means being available to our customers twenty-four hours a day, seven days a week. To this goal SMI has established it’s Emergency Services Department which is dedicated to our clients’ needs at all times.

By calling our 24 HOUR DISPATCH at 1-855-550-2653 you will get an immediate response from a real person and not an answering machine. For EMERGENCIES AT ANY HOUR, your particular need is referred to our experienced personnel who will be back to you within minutes of your call to gather all the pertinent information to insure that the correct resources are immediately dispatched to your location. The initial response team is spearheaded by one of our most experienced electrician and/or technicians in a fully stocked service truck. If it is determined that additional support is needed, he can call upon our own warehouse resources or have access to numerous supply houses throughout our service area that will open their facility for us at any hour of the day or night. Additional manpower is available at all times and SMI will work around the clock to get our customers operating again.

SMI understands the importance of keeping our clients’ systems & production up and running. System failure can mean large revenue losses and loss of customer confidence. We understand the urgency of the situation and at the same time the critical need for the safety of everyone involved in the operation.

To learn more about our products and services, and maintenance programs Contact Us.

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